Effective: 21 September 2026 · App: Kinship (com.indrevo.kinship) · Provider: Indrevo (sole trader, ABN 21 979 134 918), NSW, Australia · Contact: privacy@indrevo.com
Kinship exists because family conversations about care, money and property are sensitive. This policy is written to be read.
1. What we collect
Account: email, display name, password (hashed by Firebase Authentication). Your full legal name is collected only when you acknowledge a memo, because that is the point of an acknowledgement.
Family content: meeting transcripts, memos, acknowledgements (including optional drawn signature) — created by you and your family, visible only to members of your family space. Transcripts are append-only; memos are immutable once composed (only acknowledgements can be added). This is a record-keeping app; the integrity of the record is a feature.
Age: we check your date of birth once at onboarding to enforce our 16+ hard block and 17+ rating. We do not store your date of birth.
Purchases: handled by Google Play / Apple and RevenueCat. We never see your card number.
Diagnostics: crash reports (Sentry/Crashlytics) with meeting content stripped; basic product events (e.g. "meeting created" — never message text).
Support: what you type in a support ticket, your email, app version and device model.
2. What we do NOT do
No advertising SDKs. No sale of personal information. No sharing of family content with anyone outside your family space. No use of your family's conversations to train AI models.
3. AI processing
The mediator and memo composer send meeting text to our AI processing service (a large-language-model provider under contract) solely to generate the mediator's replies and your memo. Content is transmitted encrypted, is not used for provider model training under our API terms, and is not retained by us outside your family space.
4. Where data lives
Google Firebase (Firestore/Auth/Functions), region us-central1, encrypted in transit and at rest. Cross-border transfer notices per region are in Annex A.
5. Your rights
Access, correction, export (PDF/JSON), and deletion. In-app: Settings → Delete my account & data. Deletion removes your profile and personal identifiers; memos held by your family keep their integrity with your entries marked "account deleted" — the record survives, your live identity does not. Regional rights (GDPR/UK GDPR, CCPA/CPRA, Australian Privacy Act APPs, PIPEDA, Argentina PDPA) are honoured per Annex A; requests to privacy@indrevo.com, answered within 30 days.
6. Retention
Family content: until your family deletes it or the family space is deleted. Support tickets: 2 years. Crash data: 90 days.
7. Security
TLS 1.3 in transit; Firestore rules enforce family-membership access and append-only transcripts; per-app HMAC-signed telemetry; optional biometric app lock (biometrics never leave your device).
8. Children
Kinship is rated 17+, with a hard block under 16. It is not directed at children and we do not knowingly collect children's data.
9. Changes
Material changes are notified in-app 30 days ahead. Continued use after that is acceptance.
Annex A — regional notes
Australia: APPs apply; complaints → us, then OAIC.
EU/UK: legal bases — contract (the service), legitimate interest (diagnostics), consent (optional biometrics). You may lodge complaints with your supervisory authority / ICO.
California: we do not sell or share personal information as defined by CPRA; rights via privacy@indrevo.com.
Canada: PIPEDA; complaints → OPC.
Argentina: Ley 25.326; AAIP is the authority; requests honoured as above.